Terms & Conditions
MEWOKI ("we," "us," "our") operates the website www.mewoki.in (the "Site"). By accessing and using this Site, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. These Terms and Conditions govern the use of the Site and the purchase of products from MEWOKI. If you do not agree with these terms, you should not access or use the Site.
Account Creation & Security
Account Creation:
To make a purchase or access certain services, you may be required to create an account(not mandatory). By registering, you agree to provide accurate, current, and complete information and maintain the security of your account.
Security:
You are responsible for safeguarding your login credentials, including your password. Any activity conducted under your account will be your responsibility, and you agree to promptly notify us of any unauthorized access.
Product Information & Pricing
Product Descriptions:
We strive to ensure that all product details, including descriptions, images, and specifications, are accurate. However, we cannot guarantee that they are error-free. "Minor variations in colour, design, or size may occur".
Pricing and Taxes:
All prices are listed in INR (Indian Rupees). The final price of the product, including taxes and shipping charges, will be confirmed at checkout. MEWOKI reserves the right to modify prices without prior notice.
Promotions and Discounts: Any promotional offers or discounts will be subject to specific terms and may expire without prior notice. Promotional codes can only be used once per transaction and cannot be combined with other offers.
Orders & Payments
Order Confirmation:
Upon placing an order, you will receive an order confirmation notification. This notification serves as an acknowledgment of receipt of your order but does not confirm acceptance. We reserve the right to cancel or refuse any order at our discretion.
Payment Methods: We accept payments through various methods, including credit cards, debit cards, Net Banking, and UPI. Payments must be made before an order is processed and dispatched.
Fraud Prevention: We may verify orders that seem suspicious or involve high-risk transactions. We reserve the right to cancel any order due to suspected fraud, unauthorized payment, or incomplete customer details.
Shipping & Delivery
Shipping Time:
We aim to process and dispatch your order as quickly as possible. Orders are typically processed and dispatched within 1-3 business days.
Delivery Time:
Once your order is dispatched, the estimated delivery time is 5-7 business days, depending on the shipping location and the carrier used. Please note that delivery times may vary due to factors such as shipping carrier delays, holidays, or weather conditions.
Shipping Charges:
Shipping fees are calculated based on your delivery location and the shipping method selected. The applicable shipping charges will be displayed at checkout before you confirm your order.
Shipping Locations:
We currently offer shipping services within India. Unfortunately, we do not offer international shipping at this time.
Tracking Your Order:
Once your order has been dispatched, you will receive a tracking number via email to monitor the delivery progress. You can track your order through the shipping carrier's website.
Delayed Deliveries: While we make every effort to ensure timely delivery, delays can occur due to circumstances beyond our control, including weather, strikes, or issues with the shipping carrier. If you experience a significant delay, please contact our customer support team, and we will assist you.
Shipping & Delivery Terms: Dispatch Time: 1-3 days
Estimated Delivery: 5-7 days (may vary based on location)
Note - We are not responsible for any delays caused by the shipping carrier once the package is in transit.
Intellectual Property
Ownership of Content:
All content on the Site, including logos, text, images, and designs, is the property of MEWOKI and is protected by Indian copyright laws.
Trademarks:
The trademarks, logos, and service marks used on this Site are the property of MEWOKI and are not to be used without prior written consent.
Limitation Of Liability
To the fullest extent permitted by law, MEWOKI will not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Site or the purchase of products.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, India.
Modification Of Terms
MEWOKI reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the revised Terms will become effective immediately upon posting.